FAQ

Frequently asked questions

How can I place an order?


Customers can begin the ordering process by simply contacting us via phone or email! During our conversation, we will chat about all of the details of your order to be sure it is exactly what you desire. From there, we will take you through the steps of the ordering process.




How will I recieve my order?


Orders are received by delivery or shipment. Desserts can be delivered to your home, office or event venue! If you are not in the Raleigh/Durham, NC area, cookies can be shipped to you.




Where are you located?


Casianna Brown Collections is an online dessert boutique, meaning orders are placed by email or phone and desserts are delivered or shipped to our customers. Desserts can be delivered to your home, office, or event venue!




How far in advance should I place my order?


At least 3-4 weeks is preferable. For our wedding cakes, you should plan to order your cake at least 3 months in advance. As a general rule, you can never order too early! For last minute orders, feel free to contact us and we will try our best to fit in your order.